C
CLEVO
GET IN TOUCH

Let's Build a Long-Term Partnership

Reach out to our B2B team -- we respond within 24 hours and are ready to discuss your full facility cleaning and procurement needs, from heavy-duty equipment to daily consumables.

CONTACT INFORMATION

Direct Factory Contact

We are a direct manufacturer based in Guangzhou, China, with 38+ years of industry experience. No middlemen -- speak directly with our B2B sales team for the best pricing and fastest response.

Phone / WhatsApp
+86 135 9283 8280
Mon - Sat, 9:00 AM - 9:00 PM (Beijing Time)
Email
chen@i-clevo.com
We reply within 24 business hours
Factory Address
Hailong Road, Zhongnan Subdistrict,
Liwan District, Guangzhou City,
Guangdong Province, China
SEND AN INQUIRY

Request a Quote

Fill in the form below and our B2B sales team will respond within 24 hours with pricing, product availability, and a tailored procurement proposal.

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We reply within 24 hours

INSTANT CONTACT

Urgent? Reach Us Directly

For time-sensitive procurement, large bulk orders, or urgent project deadlines, connect with our team instantly.

WhatsApp
+86 135 9283 8280
Tap to start a chat -- fastest response
Chat Now
LinkedIn
CLEVO Official Page
Follow us for product updates & industry news
Connect
Email Direct
chen@i-clevo.com
Response within 24 business hours
Send Email
WORKING HOURS
Monday - Saturday 9:00 AM - 9:00 PM
Sunday Closed
All times in Beijing Time (UTC+8)
PARTNERSHIP FAQ

Common Questions from B2B Buyers

Everything procurement managers and sourcing professionals need to know before placing their first order with Clevo.

Q1
What is the Minimum Order Quantity (MOQ)?

Our MOQ varies by product category and is designed to accommodate B2B buyers of all sizes, from single-property operators to large facility management companies:

Large Equipment
1 unit
Floor scrubbers, sweepers, vacuums
Cleaning Supplies & Tools
50-100 units
Trolleys, mops, buckets, bins
Cleaning Chemicals
200 kg
Per SKU per order
OEM / Custom Orders
Negotiable
Contact us for custom requirements

Note: For full facility packages combining multiple categories -- such as equipment, janitorial supplies, and chemicals -- MOQ may be adjusted. Contact our team for a consolidated quote.

Q2
What certifications do your products hold?

Clevo maintains rigorous quality standards backed by internationally recognized certifications. Operating under the ISO 9001:2000 Quality Management System and holding nearly 60 national patents, our products are certified to meet global commercial-grade import requirements.

ISO 9001:2015
CE Marking
RoHS Compliant
GS Certified
UL Listed

Certification documents are available upon request. If you require specific certifications for your target market, please mention this in your inquiry and our compliance team will advise on availability.

Q3
What are the typical production and delivery lead times?

Thanks to our 200,000 sqm manufacturing facility and robust supply chain, Clevo maintains competitive lead times for B2B bulk orders of all sizes:

In-Stock Items: Ships within 3-7 business days
Standard Production Orders: 15-25 business days after deposit
OEM / Custom Orders: 30-45 business days depending on complexity
International Shipping: Sea freight 20-35 days · Air freight 5-10 days

Lead times may vary during peak seasons (Q4) or for exceptionally large-volume orders. We provide real-time order tracking and proactive communication throughout the entire process.

Q4
What payment terms and methods do you accept?

We offer flexible payment terms to support B2B cost control objectives and accommodate buyers across global markets:

Standard Terms
30% deposit upon order confirmation, 70% balance before shipment
Long-Term Partners
Net 30/60 day terms available after 3+ successful orders
T/T Wire Transfer L/C (Letter of Credit) PayPal Western Union Alibaba Trade Assurance
Q5
Do you offer OEM or private label manufacturing?

Yes -- with 38+ years of manufacturing experience, nearly 60 national patents, and a professional R&D team, Clevo is fully equipped to handle OEM and private label projects under the Chaobao brand or your own brand identity. We can customize:

  • Branding, logo, and color scheme on all products
  • Product specifications, materials, and performance parameters
  • Packaging design and labeling for your target market
  • Compliance with region-specific standards and certifications

Please attach your product brief or specification sheet when submitting an inquiry -- this helps us provide an accurate quote faster.

Q6
What after-sales support and warranty do you provide?

We stand behind every product with comprehensive after-sales support designed to minimize maintenance downtime and protect your facility's operational continuity:

12M
Standard Warranty
On large equipment
24H
Response Time
Technical support tickets
Free
Spare Parts
During warranty period

Our technical team provides remote troubleshooting, video guidance, and can arrange on-site service for large facility clients. Replacement parts are stocked and dispatched promptly to keep your operations running.

Didn't find your answer? Our B2B team is ready to help.

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Ready to Streamline Your Facility's Cleaning Operations?

Join procurement managers at hotels, shopping malls, airports, hospitals, and commercial facilities worldwide who trust Clevo as their direct one-stop cleaning equipment partner.