Privacy Policy
CLEVO is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Our Commitment to You
At CLEVO, your privacy is a priority. As a B2B manufacturer serving procurement professionals worldwide, we handle your business information with the highest standards of integrity and confidentiality. This Privacy Policy applies to all information collected through our website, inquiry forms, and business communications.
Data Collection Scope
Contact Information
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Full name and job title
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Business email address
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Phone number (optional)
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Country / region
Business Information
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Company name and industry
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Products of interest / inquiry details
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Estimated order quantity or budget range
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Messages submitted via contact forms
How We Collect This Information
We only collect information that you voluntarily provide through our website's inquiry forms, quote request forms, and direct email communications. We do not use cookies for tracking, purchase third-party data lists, or collect information without your explicit consent.
Data Usage Purpose
Your information is used exclusively for business follow-up purposes. We will never use your data for unrelated marketing campaigns or share it with parties outside of your direct business relationship with CLEVO.
Inquiry Response
Responding to your product inquiries, quote requests, and technical questions promptly.
Business Communication
Coordinating order details, delivery schedules, and after-sales support communications.
Account Management
Maintaining accurate records of your orders, preferences, and ongoing partnership details.
We Will Never Use Your Data For
Confidentiality Commitment
Our Non-Disclosure Pledge
CLEVO strictly commits to never disclosing, selling, renting, or sharing your personal or business information with any third party without your explicit written consent. Your data stays within our internal team, accessible only to authorized personnel directly involved in fulfilling your business needs.
Internal Access Control
Access to customer data is strictly limited to authorized CLEVO sales, support, and logistics team members. All staff are bound by confidentiality agreements and undergo regular data protection training.
Secure Data Storage
All customer data is stored on secure, encrypted systems. We implement industry-standard security measures including SSL encryption, access logging, and regular security audits to protect your information.
Data Retention Policy
We retain your information only for as long as necessary to fulfill the business purpose for which it was collected, or as required by applicable law. Inactive records are securely deleted on a regular schedule.
Legal Compliance
We comply with applicable data protection regulations. In the rare event of a legally mandated disclosure, we will notify you to the extent permitted by law before any information is shared with authorities.
Your Data Rights
You have full control over your personal data. At any time, you may exercise the following rights by contacting our team. We are committed to responding to all data requests within 5 business days.
Right to Access
You may request a complete copy of all personal and business data we hold about you at any time. We will provide a clear, structured summary of the information in our records.
Right to Correction
If any information we hold is inaccurate, incomplete, or outdated, you have the right to request a correction. We will update your records promptly upon verification.
Right to Deletion
You may request the permanent deletion of your personal data from our systems at any time. Upon receiving your request, we will securely erase all associated records, unless retention is required by law.
Right to Opt-Out
You may withdraw consent for any non-essential communications at any time. Simply notify us and we will immediately cease all follow-up contact beyond what is necessary to complete any active orders.
Exercise Your Data Rights
To submit a data access, correction, or deletion request, please contact our Privacy Team directly. We are committed to responding within 5 business days.
Response guaranteed within 5 business days